Welcome to ACTAtek™ Support

Technical Support & Assistance.

Welcome to the ACTAtek™ Support Page. Here you find documentation, software and links to our ACTAtek™ support team.

ACTAtek™ Product Brochures
   
PDF ACTAtek™ Timesheet
PDF ACTAtek™ All-In-One PIN Model
PDF ACTAtek™ All-In-One Smart Card Model
PDF ACTAtek™ All-In-One Biometric Fingerprint Model
PDF ACTAtek™ All-In-One Combination Model
PDF ACTAtek™ All-In-One General Brochure
PDF ACTAtek™ Smart Time Software

ACTAtek™ Evaluation Software
   
Windows ACTAtek™ TA Software 1.12.3 BETA for Windows XP/Vista x86
  You can evaluate our ACTAtek™ TA software for free by downloading from the link below.

NOTICE: By downloading this software you are agreeing to be bound by the our terms and conditions of this agreement. In no event will either party be liable to the other for any direct, indirect, incidental, special or consequential damages of any kind, including the loss of profits, loss of use and loss of data resulting from the use or inability to use the software.

[ DOWNLOAD ACTATEK™ TA SOFTWARE ]


Additional components (required):

Crystal Reports 2005 Redistributable Package - [ LINK ]
Microsoft Windows Installer 3.1 (for Windows XP SP1 Only) - [ LINK ]
UltiDev Cassini Web Server for ASP.NET 2.0 (included with ACTAtek TA package) - [ LINK ]

Windows ACTAtek™ Timesheet v2.0 for Windows XP/Vista x86
  Recommended upgrade for exisiting ACTAtek™ Timesheet users.
- Fixes bugs and improves stability and performance from initial CD release.
- Improved Web Cam support

NOTICE: By downloading this software you are agreeing to be bound by the our terms and conditions of this agreement. In no event will either party be liable to the other for any direct, indirect, incidental, special or consequential damages of any kind, including the loss of profits, loss of use and loss of data resulting from the use or inability to use the software.

[ DOWNLOAD TIMESHEET UPDATE ]
   
  ACTAtek™ Time Attendance SOAP/API Development Kit
  We welcome developers, programmers and engineers to develop software in conjunction with our ACTAtek™ products. Therefore ACTAtek™ has released its SOAP/API coding to give programmers a solid platform to develop compatible software. Visit the Google API Code page for more information about our SOAP/API - ACTAtek™ Google SOAP/API Page
   
PDF ACTAtek™ SOAP/API Coding Manual
Windows ACTAtek™ VB.NET Sample Code
Java ACTAtek™ Java API Sample Code
   
Windows ACTAtek™ Smart Time
  Coming Soon
   
ACTAtek Remote Assistance Request
   
Windows ACTAtek™ Remote Desktop Support
  If you require assistance from our Tech Support, you can download a small application which allows you to request technical assistance to your computer. Please ensure your firewall is open for the application to work, this is to allow our Tech Support team to access your computer when required.

[ DOWNLOAD ACTATEK TECH SUPPORT APPLICATION ]
   
ACTAtek™ FAQ Page
We also have a FAQ page to answer common question in regards to our ACTAtek™ products. Simply click the link below to access the FAQ webpage.
ACTAtek™ FAQ Webpage

If you can't find what you're looking for you can access additional support by doing the following:

ACTAtek™ Live Chat Support - Our technical support team will provide online to answer any queries you have with our products.
ACTAtek™ Sales Enquiry - If you have sales questions in regards to our products simply fill in the form where we will answer your sales questions.
Contact us via Skype - If you prefer using Skype you can contact us directly from the link provided.
You can also e-mail your enquiries to us on Sales-EU@actatek.biz